How do I generate Epic Games launcher installer logs?
To generate installer logs for the Epic Games launcher, please do the following:
- Place the Epic Games launcher installer msi file on the root of the C: drive.
- Press WindowsKey+R and enter the following:
- msiexec /i C:\EpicGamesLauncherInstaller.msi /L*V C:\EpicGamesInstallerLog.txt
- Make sure to use the exact name of the installer msi file in place of the "EpicGamesLauncherInstaller.msi"
- This will run the installer and generate a log file called EpicGamesInstallerLog.txt, also at the root of the C: drive. Locate this file and attach it to your email to the Player Support team.