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AS-18000 error codes when attempting to sign into the Epic Games launcher

Last Updated: Oct 10, 2017 10:45AM EDT
These errors are all related to our account services system.  

As part of our routine monitoring, we discovered a list of email addresses and passwords posted online. While the list is not related to Epic Games, your email address may have been on the list. Since many people reuse their passwords on multiple websites, we are resetting your Epic account password as a precautionary measure.

Please check your email for a message to reset your Epic account password. If you do not see this email, please contact support.

If you are receiving error AS-18031, please see here.  For error AS-18004, please see here.

For any other error, please contact Player Support for assistance using the Email Us button on the sidebar of this page.  In your email, make sure to include your dxdiag and launcher debug logs.

AS-18001 AS-18002 AS-18003 AS-18005 AS-18006 AS-18007 AS-18008 AS-18009 AS-18010 AS-18011 AS-18012 AS-18013 AS-18014 AS-18015 AS-18016 AS-18017 AS-18018 AS-18019 AS-18020 AS-18021 AS-18022 AS-18023 AS-18024 AS-18025 AS-18026 AS-18027 AS-18028 AS-18029 AS-18030 AS-18032 AS-18033 AS-18034 AS-18035 AS-18036 AS-18037 AS-18038 AS-18039 AS-18040 AS-18041 AS-18042 AS-18043 AS-18044 AS-18045 AS-18046 AS-18047 AS-18048 AS-18049 AS-18050 AS-18051 AS-18052 AS-18053 AS-18055 AS-18057 AS-18058 AS-18059 AS-18060 AS-18061 AS-18062 AS-18063 AS-18064 AS-18065 AS-18066 AS-18067 AS-18068 AS-18069 AS-18070 AS-18071 AS-18100

Contact Us

0b4c5e725dabfd13129a608f44c26b1f@epicgames.desk-mail.com
http://assets3.desk.com/
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