Support Center

AS-3 or EU-3 when attempting to access the Epic Games launcher

Last Updated: Nov 17, 2016 10:01AM EST
These error codes indicate a network connectivity problem while trying to access one of our services.  To correct the issue, try our network connectivity troubleshooting.  If that doesn't help, contact Player Support using the Email Us link on the sidebar of this page.  Make sure to include your dxdiag and launcher debug logs.

Contact Us

0b4c5e725dabfd13129a608f44c26b1f@epicgames.desk-mail.com
http://assets2.desk.com/
false
desk
Liquid error: undefined method `gsub' for nil:NilClass
seconds ago
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
about
false
Liquid error: undefined method `gsub' for nil:NilClass
/customer/en/portal/articles/autocomplete