MD-0003 or MD-0005 when attempting to download a product from the Epic Games launcher
These errors mean that the launcher was unable to download necessary information for installing the product. This is generally the result of a network connectivity issue, but can also be due to a problem with our servers. If you are receiving one of these errors, please do the following:
If you continue to receive this error, contact Player Support using the Email Us link on the sidebar of this page. Make sure to include your dxdiag and launcher debug logs.
- Try our network connectivity troubleshooting.
- If that doesn't help, wait a little while and then try again. If the problem is a temporary server outage, it will be corrected shortly.