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SU-FC02 when attempting to open the Epic Games launcher on Mac

Last Updated: Nov 30, 2016 09:21AM EST
This error occurs when a file required for running the launcher cannot be created.  We are currently investigating the cause of this issue, but in the meantime, a workaround does exist to install the launcher correctly.  In order to correct the issue, please do the following:
  • Uninstall the Epic Games launcher
  • Delete the /Users/Shared/UnrealEngine directory
  • Reinstall the Epic Games launcher
If you continue to have trouble after completing the above steps, please contact Player Support using the Email Us button on the sidebar of this page.

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