Support Center

IS-PQR1618 or SU-PQR1618 when attempting to install the Epic Games launcher or UE Editor

Last Updated: Mar 27, 2017 01:43PM EDT
These errors occur because the Microsoft Installer is in the middle of another installation, or has recently performed one and needs to reboot the computer in order to complete it.  In order to correct this issue, simply allow the other installation to complete, then reboot your computer and try installing the launcher or editor again.  This should allow your installation to complete normally.

Contact Us

0b4c5e725dabfd13129a608f44c26b1f@epicgames.desk-mail.com
http://assets3.desk.com/
false
desk
Liquid error: undefined method `gsub' for nil:NilClass
seconds ago
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
about
false
Liquid error: undefined method `gsub' for nil:NilClass
/customer/en/portal/articles/autocomplete